Agile One

Java/ Python Software Developer 3 - Customer Xperience Technologies

Software Engineering

United States , Pennsylvania , Philadelphia

Job ID: JL-9542

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  • Responsible for maintaining and developing scalable functionality for the systems that pull customer experience data.
  • Design and develop distributed, scalable, and fault-tolerant software applications to meet business requirements by using Java, Python, and Shell Scripting.
  • Utilize Kafka, Kinesis, Terraform and AWS cloud to create software architecture and design solutions that improve the customer experience
  • Leverage Agile methodologies and the software development lifecycle to deliver products in a timely manner
  • Maintain and support products and platforms to minimize downtime and prevent customer impacts.
  • Participates in training representatives and operations staff on internally developed software applications.
  • Researches, writes, and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.
  • Reviews literature, patents, and current practices relevant to the solution of assigned projects.
  • Provides technical leadership throughout the design process and mentorship with regards to practices, procedures, and techniques.
  • Serves as a guide and mentor for junior-level Software Development Engineers.
  • Works with Quality Assurance team to resolve if applications fit specification and technical requirements.
  • Gain deep knowledge of our platform, implement best practices and processes, and assist the team with eliminating technical debt.
  • Work with our tech stack and tooling which includes, but is not limited to: Java, Python, AWS, Concourse, Terraform
  • Displays in-depth knowledge of engineering methodologies, concepts, skills, and their application in specified engineering specialty.
  • Displays knowledge of and ability to apply, project management skills.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent, and punctual attendance. Ability to work nights and weekends, variable schedule(s) and overtime as vital.
  • Other duties and responsibilities as assigned
  • Experience developing in Java/ Python
  • Experience with AWS cloud
  • Experience with REST Web services
  • Experience with Git
  • Understanding of Terraform
  • Understanding of Containerization
     

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Be responsible for the customer experience - think and act in ways that put our customers first, give them magnificent digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be hardworking learners, users and advocates of our groundbreaking technology, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new insights.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth!
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.
Date posted

22 Sep 2022

Job type

Full Time

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